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GUEST RELATIONS REPRESENTATIVE - 61492
Springfield, ILThroughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.
Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a health care system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.
Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.
HSHS requires COVID-19 vaccines or an approved medical or religious exemption for all colleagues. This does not apply to positions that are classified as 100% remote.
HSHS and affiliates is an Equal Opportunity Employer (EOE).
HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Summary
- M, T, W 2:30pm-4:30 pm and Th, F 5:30am-4:00pm. No weekends or holidays! Manager can be flexible with schedule.
- Part-Time 26 hours per week
- Contact Courtney.Keller@hshs.org for more information
Greets our patients and visitors and directs them to the appropriate area. Answers the telephone and routes calls as needed. Observes strict patient confidentiality in dealing with callers and information related to patients and colleagues. Contacts leaders via telephone when candidates arrive for interviews.
Qualifications
Education
High School Diploma or GED is preferred
Experience
1 year of customer service experience is preferred
1 year of phone experience is preferred
Certifications, Licenses and Registrations
N/A
Physical Requirements: Administrative