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Highland, IL
CLIENT SERVICES SPECIALIST I - 63078
Springfield, ILThroughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.
Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a health care system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.
Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.
HSHS requires COVID-19 vaccines or an approved medical or religious exemption for all colleagues. This does not apply to positions that are classified as 100% remote.
HSHS and affiliates is an Equal Opportunity Employer (EOE).
HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Summary
- 100% on site at St. John's Hospital
Provides basic support for all colleague and patient break/fix or request issues related to hardware, networking and software applications. Provides courteous and timely support within Service Level Agreement standards.
Qualifications
Education
High School Diploma or equivalent is required.
Associates degree in Computer Science or related field is preferred.
Experience
1-2 years of customer service, healthcare, or information technology experience is preferred.
Certifications, Licenses and Registrations
N/A
Physical Requirements: Administrative